Online booking systems bring tour and salon spa business owners into the 21st century. And when you pair the technology with old-school customer service, your business gets an exciting edge for selling services and filling activities.
But before you choose a provider, it's a good idea to consider the advantages and disadvantages of using an online booking system to make sure the software is right for you.
In the meantime here are 4 tools to help you understand online booking for spa salons
1. Customers who make a decision to book a treatment don't want to wait until you are in the office they want to lock in the activity on their own schedule. Using an salon spa online booking system means that your business is open 24 hours a day, seven days a week.
2. Customers who book their own reservations are more likely to show up, making no-shows a thing of the past. If a customer does need to cancel, the spot automatically opens online, giving another customer the chance to book it. By maximizing your reservations, you won't leave unused appointment spots
3. With an online booking system, you can require customers to prepay for services and treatments. This puts money into your pocket faster and helps make sure that on the day of the service you don't have to worry about payment — giving you and your customers more time to have fun.
4. An online booking system provides you with a dashboard of analytics that help you grow your business. Quickly determine your most popular sellers, the most requested time slots, or even the most popular add-ons by using an online booking system with robust insights.
Take advantage of knowing what your customers want most — saving you time and money on offerings that don't help your salon spa grow.