Online booking systems brings salon spa owners into the 21st century. And when you pair the technology with old-school customer service, your business gets an exciting edge for selling services and filling activities.
But before you choose a provider, it's a good idea to consider the advantages and disadvantages of using an online booking system to make sure the software is right for you.
Saves valuable time and cuts costs
Availability check and instant confirmations eliminate email exchanges between guests and your reservations department. Valuable reservations staff time is saved because reservation requests
will no longer have to be processed. Guests can check availability and book instantly, thus closing a booking without having to wait for your reservations staff to confirm the reservation by email or text.
No third party involvement
You collect all guest payments(i.e. using your own merchant account/payment gateway) ; you enter your own services descriptions, facilities, prices, allocations, etc, into the Online Booking Manager products; you can update all data on the Internet, 24 hours a day.
Easy update services prices directly on your website
With Online Booking Manager products you no longer have to ask your website designer to update client services prices shown on your website.
You can update them by yourself using the Online Booking Manager products admin panels.
Reliability and efficiency
Guests find the Online Booking Manager Internet reservations system easy-to-follow, with uncluttered screens and prompts. The administrators enjoys using the "administration panel" of Online Booking Manager products and have praised us on its simplicity.
Reservations staff loves the auto-generated emails each time a guest make a reservation on the system - it saves them so much time!
Stay ahead of your competitors
With the growing trend towards Internet-based bookings across the industry, online bookings from websites are increasing dramatically. With Online Booking Manager products you are at the forefront of this industry bookings trend.
If you're going to invest in a new technology platform and take the time to train your staff, we recommend you choose a booking system that fits all of your business needs — including bringing you a stream of new, high-quality customers.
Some booking systems include distribution channels, but they may not attract quality customers who will give you great reviews and refer your business to friends.
~ Make sure you do your research to find a booking system that guarantees a consistent stream of quality customers.